Would you like to attend with your team? Take advantage of our group discounts in the ticket shop!

Data-Driven Improvement and Coaching for Flight Levels Systems

Tuesday, October 11, 4 pm – 8 pm CEST

This workshop will show how to use metrics for Flight Levels system improvement and monitoring. What metrics make sense for Flight Level 1, 2, and 3 systems to keep people "seeing" the bigger picture of the flow of value? Participants will learn about the good and bad ways of showing metrics to people and teams and how to make sure metrics are used in a safe and productive way within organizations.

If you are ready to take a more data-driven approach to Flight Levels systems, then this workshop is for you.


  • Beginners and experts alike

Learning Objectives

  • How to use metrics safely within an organization – avoiding the deadly sins of metrics
  • How to measure "performance" at different Flight Levels – the six dimensions that constitute performance in flow-based systems
  • How to coach "balance" of opposing metrics at different Flight Levels – helping people spot over- and under-achievement of performance



Troy Magennis
Troy Magennis has been involved with technology companies since 1994, fulfilling roles from QA through to VP for multinational companies. Troy speaks at many Agile conferences and has played an Agile training and mentoring role for executives in small and large organizations. Previous clients include: Walmart, Microsoft, Skype, Sabre Airline Solutions, Siemens Healthcare. Troy currently consults and trains organizations wanting to improve decision making on software portfolio and project questions through Agile and Lean thinking and tools. His most recent book is "Forecasting and Simulating Software Development Projects: Effective Modeling of Kanban & Scrum Projects using Monte Carlo Simulation."

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